Customer Service

If you have questions regarding orders, products, invoices and payments, or for general assistance, please provide some basic information below and a Customer Representative will contact you.

  • Sales

    For Sales Questions contact Tony  

    (413) 789-1100


    At Agawam Medical Supply, Corp. we carry a Complete line of Products for Sale or Rent.

  • Billing

    For Billing Questions contact Michelle 

    (413) 789-1100


    Agawam Medical Supply offers a full billing service for all of our customers and referral sources at know extra charge. We bill Medicare, Medicaid, BMC, Blue Cross Blue Shield, Tufts, Fallon, Health New England and most other private Insurance Co. Our billing offices does all necessary paperwork including obtaining authorizations, renewal prescriptions, prior approvals and much more. Our Billing Department is staffed with knowledgeable and helpful personnel.

  • Repairs

    For Questions about Repairs

    Call (413) 789-1100


    Our trained service technicians are available to assist our clients, customers and referral sources! In addition, we are able to repair most major brand "customer owned" wheelchairs, shower chairs, hospital beds, walkers, rollators and most other pieces of DME. We repair most products even if not purchased through our facility. Many repairs can be done on-site at your convenience.

  • Compression stockings and mastectomy fittings

    Marilou 

    marilou@agawammedicalsupply.com


    Kelly

    Kelley@agawammedicalsupply.com


    Talia 

    talia@agawammedicalsupply.com 

Email Us

Thank you for taking the time to visit our website! Emailing us with comments or questions is easy using the form below. If your message requires a response, you can expect a reply within one business days. For immediate assistance please call (413) 789-1100. 

Contact Us

New Customer Registration Form

Save time on your first visit by downloading and printing our new customer registration form.

Download Registration Form

Corporate Call Center
Agawam Medical Supply
56 General Creighton W Abrams Drive (Get Directions)
Regional Industrial Park
Agawam, Massachusetts 01001

(413) 789-1100

Call Center Hours

Mon - Fri
-
Sat - Sun
Closed